Legal & Veterinary Agreement
Services & Payments
2 - 7 Days Notice - 80% Refund, 20% Service Charge
Less than 48 Hour Notice - No Refund
You may cancel your boarding / pet boarding booking anytime before scheduled booking.
Property
Veterinary Terms/Pet Supplies
Miscellaneous Terms
Veterinary Agreement
In the event that any of my pets or large animals appears to ill, injured, or at significant risk of experiencing a medical problem at the start of service or while in the care of iThink Pet, I give permission to iThink Pet to seek veterinary service from a veterinarian or a veterinary clinic.
I ask iThink Pet to inform the attending clinic or veterinarian of my requested total diagnosis and treatment limit of $ * per pet / all pets (most common values are $200, $1000, or unlimited). I understand that efforts will be made to contact me regarding any treatments, illness, injury, or potential problems as soon as the condition is deemed not life threatening and/or contact is possible. I understand that iThink Pet care providers work hard to prevent accidents and injuries, and that such problems may occur no matter how well a pet is cared for. I agree to allow iThink Pet care providers to use their best judgment in handling these situations, and I understand that iThink Pet and its staff assume no responsibility for the actions and decisions of the veterinary staff, the health, or death of my pet(s).
I will assume full responsibility for the payment and/or reimbursement for any and all veterinary services rendered, including but not limited to diagnosis, treatment, grooming, medical supplies, and boarding. Such payments will be made within 14 days of the initial incident. I also agree to be responsible for all Special Service fees assessed by iThink Pet for emergency transportation, care, supervision, or hiring of emergency caregivers, and will pay such fees within 14 days of each incident.
I further authorize iThink Pet and my primary veterinarian(s) to share all of the medical records of all of my animals with veterinary clinics in an emergency in the interest of providing the best care for my ill or injured animal(s).
Every dog and cat at the site of service will be current (per my veterinarians recommendations) on its rabies vaccinations, DPP, FVRCP for felines prior to the arrival of any caregiver. I will also make arrangements to guarantee that each animal will remain current on its rabies vaccinations throughout each service visit period.
I agree to notify iThink Pet of any signs of injury or possible illness before any visit as soon as the condition appears. iThink Pet reserves the right to cancel service at any location where a pet with a potentially infectious condition exists. iThink Pet strives to provide a clean and safe service to each of their clients. In doing so, iThink Pet strongly recommends that each pet vaccinated, de-wormed, and protected from harmful insects according to veterinarian recommended standards.
This agreement is valid from the date below and grants permission for future veterinary care without the need for additional authorization each time iThink Pet cares for one or more of my pets. I understand that this agreement applies to all of the pets within
- A Service Request form must be filled out prior to a FREE initial meeting being scheduled.
- Full payment is due prior to services being rendered. If payment is not paid, services will not be rendered.
- Refund & Cancellation Policy for in-home services.
2 - 7 Days Notice - 80% Refund, 20% Service Charge
Less than 48 Hour Notice - No Refund
- Reservations are made to plan sitter availability to clients; therefore, clients returning home early will be required to pay for the reserved amount of time scheduled. No Exceptions.
- Accepted forms of payments are: cash, check payable to iThink Pet, or Venmo (debit only).
- Refunds & Cancellations Policy for boarding and daycare services.
You may cancel your boarding / pet boarding booking anytime before scheduled booking.
- Any returned checks will be subject to a $25.00 return check fee plus any bank fees incurred.
- Special offers/discounts cannot be combined with any other special offers/coupons. Must be redeemed by noted time frame.
- Holiday surcharges are $15. This will be added to the regular rate per visit.
- We service the City of Hayward and surrounding cities. We also service the City of Tracy and nearby cities.
Property
- iThink Pet is not responsible for wilted, dead, or otherwise unhealthy plants. iThink Pet will work hard to follow your written directions as precisely as possible, but cannot be responsible if the results are not favorable. Please place all indoor plants together on a waterproof surface in plain sight, as iThink Pet is not responsible for water damaged areas or missed plants.
- iThink Pet is not responsible for damages to the home beyond my control. This includes, but not limited to leaks, electrical problems, and acts of nature. In these situations, the company will attempt to contact the customer and then the emergency contact before making a subjective decision on dealing with the problem. All repairs and related fees will be paid by the client or fully reimbursed to iThink Pet within 14 days.
- iThink Pet is not responsible for any damage to property of the client or others unless such damage is caused by the negligent of the Pet Sitter. iThink Pet agrees to remain fully insured through Kennel Pro or a comparable entity, including bonding. iThink Pet accepts no responsibility for security of the premises or loss if other individuals have access to a client’s home, or if the home is not property secured.
- iThink Pet is not liable for any loss or damage in the event a burglary or other crime that should occur while under this contract. Pet Owner agrees to secure home prior to leaving the premises. iThink Pet will re-secure the home to the best of its ability at the end of each visit. While keys are in the possession of a Pet Sitter, they will be either on the Sitter’s physical person, or be properly stored in an undisclosed location. iThink Pet subscribes to insurance coverage through Pet Sitters Associates for lost key lock replacement.
- Pet Owner must have legal rights to place the animals in the care of Pet Sitters, Kennels, and Veterinary Clinics. iThink Pet cannot service a home with “Visiting” pets or animals that do not belong to the resident of the service site without separate sets of agreement forms, including a Legal Considerations Agreement, accepted and signed by each rightful owner(s).
- The terms of this document apply to all the pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed, at any and all locations the owner designates for service.
- Pet Owner is responsible for pet-proofing house and yard, and the security fences/gates/latches. iThink Pet will not be responsible for the safety of any pets and will not be liable for the injury, disappearance, death, or fines of any pet with unsupervised access to the outdoors.
Veterinary Terms/Pet Supplies
- iThink Pet is authorized to seek any emergency veterinarian assistance needed during visits, at the cost of the client, from any veterinarian as chosen by iThink Pet. However, iThink Pet is not responsible for the health/well being of the animal.
- Pet Owner is responsible for supplying the necessary, safe equipment/supplies needed for care of their pet(s), including but not limited to a sturdy, well-fit harness (halter, collar, etc…) for walks or in case of emergencies, firmly affixed vaccination tags, a lead rope or leash, pooper-scoopers, litter boxes, food, cleaning supplies, medicines, pet food, and cat litter. Pet Owner authorizes any purchases necessary for the satisfactory performance of duties. Pet Owner agrees to be responsible for the payment of such items, as well as service fees for obtaining items, and will reimburse iThink Pet within 15 days for all purchases made.
- Pet Owner will be responsible for all medical expenses and damages resulting from an injury to a Pet Sitter, or other persons, by the Pet. Customer agrees to indemnify, hold harmless, and defend iThink Pet, in the event of a claim by any person injured by the Pet.
- It is suggested that arrangements be made with someone to evacuate your pets in case of a disaster or weather related event/crisis/”Code Red”. iThink Pet will definitely try to see to your pets safety/care should such events occur, but cannot guarantee it.
Miscellaneous Terms
- Future Services: I authorize this contract to be a valid approval for services so as to permit iThink Pet to accept all future telephone, online, mail or email reservations and enter my home without additional signed contracts or written authorizations.
- iThink Pet reserves the right to terminate this contract at anytime if iThink Pet, in his/her sole discretion determines that Owner’s pet poses a danger to the health or safety of itself, other pets, other people, or iThink Pet’s care givers. If concerns prohibit iThink Pet from caring for the pet, the Owner authorizes the pet to be placed in a kennel (or previously arranged locale), with all charges (including but not limited to transportation, kenneling, tranquilizing, treating, accessing, and liability) to be the responsibility of the Owner.
- iThink Pet agrees to provide services stated in this agreement in a reliable, caring and trustworthy manner. In consideration of the services as an express condition thereof, the client expressly waives and relinquishes any and all claims against iThink Pet and its employees, except those arising from negligence. Claims of negligence that involve a hired Independent Contractor, hired by iThink Pet, will be the responsibility of the Independent Contractor and the company they represent. All hired Independent Contractors are required to carry liability insurance with optional coverage or bonding through a reputable company.
- Client agrees to notify iThink Pet of any concerns within 24 hours of return.
- This agreement is valid from the date signed, and replaces any prior Legal Considerations agreements. Client agrees to any future iThink Pet term changes relayed verbally to the client, mailed or emailed in writing to the client, or posted on our website.
Veterinary Agreement
In the event that any of my pets or large animals appears to ill, injured, or at significant risk of experiencing a medical problem at the start of service or while in the care of iThink Pet, I give permission to iThink Pet to seek veterinary service from a veterinarian or a veterinary clinic.
I ask iThink Pet to inform the attending clinic or veterinarian of my requested total diagnosis and treatment limit of $ * per pet / all pets (most common values are $200, $1000, or unlimited). I understand that efforts will be made to contact me regarding any treatments, illness, injury, or potential problems as soon as the condition is deemed not life threatening and/or contact is possible. I understand that iThink Pet care providers work hard to prevent accidents and injuries, and that such problems may occur no matter how well a pet is cared for. I agree to allow iThink Pet care providers to use their best judgment in handling these situations, and I understand that iThink Pet and its staff assume no responsibility for the actions and decisions of the veterinary staff, the health, or death of my pet(s).
I will assume full responsibility for the payment and/or reimbursement for any and all veterinary services rendered, including but not limited to diagnosis, treatment, grooming, medical supplies, and boarding. Such payments will be made within 14 days of the initial incident. I also agree to be responsible for all Special Service fees assessed by iThink Pet for emergency transportation, care, supervision, or hiring of emergency caregivers, and will pay such fees within 14 days of each incident.
I further authorize iThink Pet and my primary veterinarian(s) to share all of the medical records of all of my animals with veterinary clinics in an emergency in the interest of providing the best care for my ill or injured animal(s).
Every dog and cat at the site of service will be current (per my veterinarians recommendations) on its rabies vaccinations, DPP, FVRCP for felines prior to the arrival of any caregiver. I will also make arrangements to guarantee that each animal will remain current on its rabies vaccinations throughout each service visit period.
I agree to notify iThink Pet of any signs of injury or possible illness before any visit as soon as the condition appears. iThink Pet reserves the right to cancel service at any location where a pet with a potentially infectious condition exists. iThink Pet strives to provide a clean and safe service to each of their clients. In doing so, iThink Pet strongly recommends that each pet vaccinated, de-wormed, and protected from harmful insects according to veterinarian recommended standards.
This agreement is valid from the date below and grants permission for future veterinary care without the need for additional authorization each time iThink Pet cares for one or more of my pets. I understand that this agreement applies to all of the pets within
